Our Courses
We offer hundreds of courses in Cybersecurity, IT, Soft Skills, and Management and we’re adding more all the time. Please use the search bar or filter by topic and/or skill level to find your content and get started!
business courses
Prospecting and Lead Generation
By Cyber PhoenixProspecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls either by telemarketers, through advertisements, events, and purchase of lists of potential clients. These and […]
Risk Assessment And Management
By Cyber PhoenixIt is not possible to control or manage 100% of the risk, but knowing what to do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making them part of the day-to-day business is important. Safety should be the first priority as every business must face […]
Safety In The Workplace
By Cyber PhoenixWorkplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.
Sales Fundamentals
By Cyber PhoenixAlthough the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires convincing someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.
Supervising Others
By Phoenix TSSupervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
Supply Chain Management
By Phoenix TSSupply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today”s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.
Telephone EtiQuette
By Phoenix TSPhone etiquette is a highly valuable tool to have in an employee’s skill-set, and our Telephone Etiquette workshop will help provide those skills. This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining their current clientele. A more confident employee is […]
Ten Soft Skills You Need
By Cyber PhoenixThe meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
Top 10 Sales Secrets
By Cyber PhoenixNo one is born a salesperson. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson.
Trade Show Staff Training
By Cyber PhoenixDeciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador to your company, make sure they are prepared. Trade show attendees usually plan a list of whom they’re […]
Virtual Team Building And Management
By Cyber PhoenixThere are an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce, you are provided with a cost-effective and talented pool of employees to draw from. With a virtual team, you are given a Follow the Sun production environment.
Workplace Diversity
Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community.
Workplace Harassment
Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.
Workplace Violence
Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training are essential to the safety of all employees.
