Our Courses
We offer hundreds of courses in Cybersecurity, IT, Soft Skills, and Management and we’re adding more all the time. Please use the search bar or filter by topic and/or skill level to find your content and get started!
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Team Building For Managers
By Phoenix TSTeamwork is a part of everyday business life. Whether it’s virtual, in the office, or on the road, we are often expected to be a functional part of a team. Having a strong team benefits every organization and will lead to more successes than not. Teamwork is how participants will elevate that event or project […]
Team Building Through Chemistry
By Phoenix TSTeams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry. By staying aware of the chemistry of building the group, you will increase the chance of avoiding pitfalls and developing a sense of unity.
Teamwork And Team Building
By Phoenix TSFor most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more success than not.
Telephone EtiQuette
By Phoenix TSPhone etiquette is a highly valuable tool to have in an employee’s skill-set, and our Telephone Etiquette workshop will help provide those skills. This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining their current clientele. A more confident employee is […]
Telework And Telecommuting
By Phoenix TSWorking in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help your participants become great teleworkers.
Ten Soft Skills You Need
By Cyber PhoenixThe meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
The Cloud And Business
By Phoenix TSThe cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates as well as the potential dangers and pitfalls associated with cloud computing. Knowledgeable monitoring and maintenance can be the difference between the success and failure of the technology’s […]
Time Management
By Phoenix TSPersonal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis – stress declines and personal productivity soars! These highly effective individuals are able to […]
Top 10 Sales Secrets
By Cyber PhoenixNo one is born a salesperson. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson.
Trade Show Staff Training
By Cyber PhoenixDeciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador to your company, make sure they are prepared. Trade show attendees usually plan a list of whom they’re […]
Transactions, Code Sets & Identifiers in HIPAA
By ecfirstThe purpose of HIPAA transactions and code set standards is to simplify the processes used and decrease the costs associated with healthcare services. This course teaches code sets and transactions, including new updates. This course will discuss the different Drug Codes, Data Segments and Transaction sets, and who is eligible to use NPI.
Universal Safety Practice
By Cyber PhoenixThe importance of safety cannot be overstated. Every organization is responsible for the safety of employees while they are working. It is estimated that safety problems cost companies $1 billion a week. Understanding universal safety practices and how to implement them will help keep everyone protected while ensuring the company’s financial security.
Virtual Team Building And Management
By Cyber PhoenixThere are an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce, you are provided with a cost-effective and talented pool of employees to draw from. With a virtual team, you are given a Follow the Sun production environment.
Women In Leadership
By Cyber PhoenixOften, people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. Participants will be able to recognize these events and grab the reins with more confidence. This workshop touches on understanding the leadership gap, vital leadership traits, and how to overcome various […]
Word 2016 Essentials
By Phoenix TSParticipants will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. They will demonstrate the correct application of the principal features of Word 2016 by creating and editing documents for a variety of purposes and situations. Document examples include professional-looking reports, multi-column newsletters, resumes, and business correspondence.
Word 2016 Expert
By Phoenix TSParticipants will learn to proficiently use the advanced features of Microsoft Word for document content management and advanced formatting – critical skills for those in roles such as editors, project managers, business information workers, and educators. Participants will create and manage professional multi-page documents for a variety of specialized purposes and situations. They will customize […]
Work Life Balance
By Cyber PhoenixHaving a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career-wise.
Working With SSH
By ACI-LearningThe Working with SSH show aims to remove the intimidation of using the Secure Shell protocol on your network. SSH allows for encrypting network communications to protect from eavesdropping and man-in-the-middle attacks. This series demonstrates how to configure and use SSH to securely manage your systems.
Workplace Diversity
Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community.
Workplace Harassment
Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.
Workplace Violence
Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training are essential to the safety of all employees.