Microsoft Mobility And Security (MS-101)

This course is designed for Microsoft 365 Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. They perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, and supporting technologies.

Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible for those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization […]

Millennial Onboarding

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within the company. It will help match the technically skilled Millennial workforce with the new and emerging needs of the company, which gives your company an advantage within the market.

Motivating Your Sales Team

Everyone can always use some inspiration and motivation. This workshop will help participants target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important as motivation works best when it is developed internally. Harness this through better communication, mentoring, and developing the right incentives.

Multi-Level Marketing

Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary […]

Negotiation Skills

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

Network Fundamentals

Network Security

Networking Outside The Company

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”. These and other events can become more easily managed with this great workshop.

Networking Within The Company

Networking is one of the most basic and essential skills employees should develop. Having great networking skills within an organization is sometimes overlooked. Having a viable networking and communication skill set will benefit any organization and will lead to increased productivity and performance.

New Course Subject

Descirption

New Employee Benefits

Welcome to the Phoenix TS Learning Portal hosted by Cyber Phoenix! This site contains all the information and links you will need to attend your class. Please refer to the Job Aid which accompanied your welcome letter which will assist you in navigating the Portal for specific topics. If you have any questions pertaining to your […]

NIST Cybersecurity and Risk Management Frameworks

In the US, NIST is the de-facto standard for security, compliance and privacy. If you are doing business with the US federal government, manage critical infrastructure, or maintain personally identifiable information (PII), you must be compliant with NIST standards. NIST provides the Cybersecurity Framework (CSF) and Risk Management Framework (RMF) to guide organizations on securing […]

Office Politics for Managers

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the […]

Open Source Intelligence

If you ever wondered how somebody is able to find that much information or data about you or your organization, then this is the course for you. Since Open Source Intelligence is one of the most crucial phases in any Cyber Attack, you will find out what the bad guys can learn about you or […]

Operating System Management

Operational Technology

Organizational Skills

Developing good Organizational Skills is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of participants’ professional and personal lives. Throughout this workshop, your participants will be given the tools necessary in developing better Organizational Skills.

Outlook 2016 Essentials

Learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending emails for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

Overcoming Sales Objections

Experiencing a sales objection can be a disheartening event. Through this course, participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.

OWASP Top 10 Security Fundamentals

Unless you try to exploit a vulnerability yourself, no reading will give you the required know-how to fully understand the impact and look for and avoid such weaknesses in your applications. To become a better professional, you should have a great understanding of the most critical web application security risks. This is mandatory for IT […]

Performance Management

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee-manager relationship. This is key to keeping an organization and employees aligned, which […]

Personal Productivity

Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.

Personnel Security (CMMC)

Discover strategies for ensuring the trustworthiness of personnel, including background checks and ongoing monitoring, to meet CMMC personnel security standards.

pfSense 2.4.4: Open Source Firewall (2019)

This show covers the basics of pfSense, the “World’s Most Trusted Open Source Firewall”. It will help IT professionals to install, configure and manage & maintain the rich features in pfSense 2.4.4 for a production environment. It will also be helpful to the novice IT professional who needs to start working with a firewall