Our Courses
We offer hundreds of courses in Cybersecurity, IT, Soft Skills, and Management and we’re adding more all the time. Please use the search bar or filter by topic and/or skill level to find your content and get started!
basic courses
Internet Marketing Fundamentals
By Cyber PhoenixMarketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer’s dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience.
Interpersonal Skills
By Cyber PhoenixWe’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants will identify ways of creating a powerful introduction, remembering names, and managing situations when forgotten someone’s name.
Job Search Skills
By Cyber PhoenixSearching for a job can be intimidating. How do you know what job you”re best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly, where do you find help […]
Knowledge Management
By Cyber PhoenixThe Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That”s a lot of knowledge!
Lean Process And Six Sigma
By Cyber PhoenixSix Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to […]
Manager Management
By Cyber PhoenixWith this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited to leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, individuals will be able […]
Managing Personal Finances
By Cyber PhoenixFor many people, finances are an unsolvable Rubik’s cube filled with anxiety. We don’t teach children when they are young the value of a good credit score. Many people have a hard time formatting and sticking to a budget. You can easily solve the finance puzzle with a little hard work, self-control, and the right […]
Managing Workplace Anxiety
By Cyber PhoenixThe workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.
Managing Workplace Harassment
Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in organizations today. It can come in the form of a slap, a phrase, an email, or a reassignment of duties. Harassment is not okay and it is illegal. Harassment needs to be reported so that […]
Marketing Basics
Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not […]
Measuring Results From Training
By Cyber PhoenixAlthough we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits with a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can”t put a dollar value […]
Media And Public Relations
By Cyber PhoenixIn this workshop, participants will get the knowledge they need to effectively manage their image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities. This workshop is designed to provide practical and hands-on tools that will […]
Meeting Management
This workshop is designed to give participants the basic tools they need to initiate and manage their meetings. They will learn planning and leading techniques that will give them the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop, participants will learn the needed […]
Middle Manager
By Cyber PhoenixTraditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible for those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization […]
Millennial Onboarding
By Cyber PhoenixOnboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within the company. It will help match the technically skilled Millennial workforce with the new and emerging needs of the company, which gives your company an advantage within the market.
Motivating Your Sales Team
By Cyber PhoenixEveryone can always use some inspiration and motivation. This workshop will help participants target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important as motivation works best when it is developed internally. Harness this through better communication, mentoring, and developing the right incentives.
Multi-Level Marketing
By Cyber PhoenixMulti-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary […]
Negotiation Skills
By Cyber PhoenixAlthough people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
Networking Outside The Company
By Cyber PhoenixNetworking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”. These and other events can become more easily managed with this great workshop.
Networking Within The Company
By Cyber PhoenixNetworking is one of the most basic and essential skills employees should develop. Having great networking skills within an organization is sometimes overlooked. Having a viable networking and communication skill set will benefit any organization and will lead to increased productivity and performance.
Office Politics for Managers
By Cyber PhoenixYou have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the […]
Organizational Skills
By Cyber PhoenixDeveloping good Organizational Skills is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of participants’ professional and personal lives. Throughout this workshop, your participants will be given the tools necessary in developing better Organizational Skills.
Outlook 2016 Essentials
By Phoenix TSLearners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending emails for marketing campaigns, planning staff meetings, and assigning action items from those meetings.
Overcoming Sales Objections
By Cyber PhoenixExperiencing a sales objection can be a disheartening event. Through this course, participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.
Performance Management
By Cyber PhoenixPerformance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee-manager relationship. This is key to keeping an organization and employees aligned, which […]
