Our Courses
We offer hundreds of courses in Cybersecurity, IT, Soft Skills, and Management and we’re adding more all the time. Please use the search bar or filter by topic and/or skill level to find your content and get started!
basic courses
Personal Productivity
By Cyber PhoenixMost people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.
PowerPoint 2016 Essentials
Participants will learn to create, edit, and enhance slideshow presentations to create professional-looking sales presentations, employee training, instructional materials, and kiosk slideshows. Learners will gain a fundamental understanding of the PowerPoint 2016 environment and the correct use of key features of this application.
Presentation Skills
By Cyber PhoenixMany studies have found that public speaking is the number one fear among most people; outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person’s career. Participants will be provided with a strong set of skills that will complement their current presentation skill […]
Project Management
In the past few decades, organizations have discovered something incredible: the principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of […]
Proposal Writing
By Cyber PhoenixA good proposal doesn”t just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice. Participants will explore the proposal writing process including the most common types of proposals.
Prospecting and Lead Generation
By Cyber PhoenixProspecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls either by telemarketers, through advertisements, events, and purchase of lists of potential clients. These and […]
Public Speaking
By Cyber PhoenixAccording to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop, participants will become more confident and relaxed in front […]
Risk Assessment And Management
By Cyber PhoenixIt is not possible to control or manage 100% of the risk, but knowing what to do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making them part of the day-to-day business is important. Safety should be the first priority as every business must face […]
Safety In The Workplace
By Cyber PhoenixWorkplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.
Sales Fundamentals
By Cyber PhoenixAlthough the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires convincing someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.
Self-Leadership
By Cyber PhoenixAs we grow, we learn to become leaders. Being a leader is natural for some, and learning for others. No matter how we have become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.
Servant Leadership
By Phoenix TSServant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others, on their success, and in turn to build better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while […]
Social Intelligence
By Phoenix TSSocial Intelligence is about understanding the environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interpret social cues. They will create positive connections and increase their influence during social situations.
Social Learning
By Phoenix TSSocial Learning is an effective way to train your employees through modeling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. Participants will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.
Social Media In The Workplace
By Phoenix TSWe are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time-eater, and businesses are quickly becoming aware of the drain it can […]
Social Media Marketing
By Phoenix TSSocial media is a staple of modern life. It is so enmeshed in the way we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits as well as the risks.
Stress Management
By Phoenix TSPositive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and minimize the negative stress. Participants will be shown how stress can be positive and negative, and we’ll look at the Triple-A approach that will form the basis of this workshop.
Supervising Others
By Phoenix TSSupervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
Supply Chain Management
By Phoenix TSSupply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today”s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.
Talent Management
By Phoenix TSEvery company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company”s workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce and attracting better and more skilled new hires.
Team Building For Managers
By Phoenix TSTeamwork is a part of everyday business life. Whether it’s virtual, in the office, or on the road, we are often expected to be a functional part of a team. Having a strong team benefits every organization and will lead to more successes than not. Teamwork is how participants will elevate that event or project […]
Team Building Through Chemistry
By Phoenix TSTeams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry. By staying aware of the chemistry of building the group, you will increase the chance of avoiding pitfalls and developing a sense of unity.
Teamwork And Team Building
By Phoenix TSFor most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more success than not.
Telephone EtiQuette
By Phoenix TSPhone etiquette is a highly valuable tool to have in an employee’s skill-set, and our Telephone Etiquette workshop will help provide those skills. This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining their current clientele. A more confident employee is […]
Telework And Telecommuting
By Phoenix TSWorking in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help your participants become great teleworkers.
